Select Page

     CONNECTED COMMERCE

The future of commerce is connected.

Some people want to shop online; some want to shop in-store. What everyone wants is the ability to shop for anything, anytime, anywhere, and to have it feel like a connected experience — every time.

People expect their experiences in physical spaces to be informed by their digital life — and vice versa. The relationship is symbiotic.

LiveArea_Services_Connected_Commerce

WHAT WE DO

Create connected experiences — everywhere.

Today there’s an explosion of opportunities to connect with consumers, physically and digitally – and the list will continue to grow as innovations arise and new ways to purchase products and services are imagined.

The truth is the lines between digital and physical worlds have blurred.​ The two are braided. People expect their interactions in physical spaces to be informed by digital technology – and vice versa.

To give your customers what they want, omnichannel experiences must be designed to bring together a connected, intelligent digital ecosystem – precisely what LiveArea Connected Commerce delivers.

A connected ecosystem

We partner with best-in-class companies that bring fresh thinking, new experiences, and innovative technology and services to speed digital transformation. Strategy and design and user experience are threaded through everything we do.

Accelerators we build based on partner technology simplify and speed complex implementations, getting you to market with advanced technology faster, more efficiently.

Our expertise integrating complex technology is matched by our skills in delivering digital experiences with the power to transform any business in every industry.

Specialties

  • Platform evaluations and recommendations 
  • Design    |    build    |    implement    |    integrate
    • B2C and B2B commerce platforms – all industry-leading commerce environments
    • Headless commerce
    • Order management systems
    • Social, mobile, and web eCommerce applications, including mobile experiences that interact with kiosks and digital signage
    • Clienteling applications
      • Contactless shopping alternatives
      • Marketing technology
      • Loyalty programs
      • Content management systems
      • Customer data platforms
      • Marketplace technology
  • ERP, CRM, and OMS systems integration 
  • Emerging technology integration – VR, AR, Livestream 
  • Configuration and integrations for key commerce systems, including user reviews, tax, payment gateways, fraud detection, and more 
LiveArea_Services_Connected_Commerce
HOW WE DO IT

Our connected commerce approach

We plan, design, and build elegant digital experiences in a way that’s collaborative, customer-centric, fast, designed to scale, and unified. Our approach features four distinct phases:

RAPID start

We begin our projects with a RAPID start.  This helps our teams get twice as much done in half the time. 

Research – we quickly review the current state of your experience, the competitive landscape and your customer expectations

Accelerate – we potentially pull from our curated collection of accelerators and prototypes to help you get to market faster and spend more energy designing higher-value experiences

Plan – we swiftly gather technical and business requirements synthesize goals and constraints, and formalize the project roadmap

Imagine – we don’t wait to begin creative thinking. We start day one defining the high-level design territories we need to explore to create your future-state experience

Define – we quickly define KPIs and build a measurement plan for the project

Design and build

Our team designs and builds the experiences  scalable, flexible, and heavily tested solutions designed to the precise requirements of your business.  

Test and launch

We conclude core activities on every project with a final round of testing, merchandising, and readiness assessment. Postlaunch, every project includes our HyperCare support to ensure success in the first several weeks. 

Optimize

Using the latest tools and techniques, we help you create a process to optimize your design without the need to invest in expensive and slow analysis and testing. 

Connected Commerce Case Studies.

With the Crocs Jibbitz™ Personalizer, an interactive digital experience tool designed by LiveArea, ...
liveareacx-ecommerce-case-studies-the_entertainer
A bold omnichannel approach allows the company to stay ahead of the game. ...

Explore our services.

LiveArea_Services_Connected_Commerce

Connected Commerce

NXT Intelligence™

Orchestrated Services

LiveArea_Services_Performance_Marketing

Performance Marketing

LiveArea_Services_Product_Innovation

Product Innovation

LiveArea_Services_Product_Innovation

Service Design

gradient bar
Dallas    |    Los Angeles     |    New York    |    Raleigh    |    Seattle    |    Bangalore    |    Liège    |    London    |    Sofia

EMEA    +44 (0) 20 3475 4000    |    NORTH AMERICA    1.800.920.4959

NORTH AMERICA
1.800.920.4959

EMEA
+44 (0) 20 3475 4000

 

CAREERS     |     CONTACT US     |     SUBSCRIBE