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Mapping the customer journey – the hidden steps

Knowing all the steps your customers take in their interactions with your brand is key to defining your relationship with them and anticipating their actions.

Riding the B2B Wave

It’s no secret that a new generation of business-to-business (B2B) customers is rising in the ranks of your clients’ organizations. Raised as “digital natives,” they expect a consumer-like experience while transacting business online. Now is the time to take B2B eCommerce in your business to the next level. But how?

Inclusive Design and Leading with Empathy

Inclusive Design and Leading with Empathy

In her role, Misty describes her job as ensuring “that whatever we put out into the world as a digital experience for our clients is as inclusive as possible. It’s about inspiring, advocating, educating, and finding all the ways we can welcome more people and help them feel more seen and valued.”

Headless Commerce for the  C-Suite

Headless Commerce for the

This ebook focuses on the opportunities headless commerce provides for each business area, as well as exploring the benefits, challenges and questions to ask your business.