Live Virtual Panel Session
September 30, 2020 | 11:30AM BST
Elliott Jacobs - Director, Agency and Commerce Consulting, LiveArea EMEA
Samantha Gray - Client Partner, LiveArea EMEA
Speaker announcements coming soon!
In the world of health and beauty, change is constant. Whilst 2020 will be remembered as one of the most turbulent and disruptive years the industry has endured, its growth shows no signs of abating and brands must evolve quickly. But as digital takes prominence and the pace of innovation accelerates, how can brands be seen as a differentiator in such a crowded market?
LiveArea and PFS Experts:
Benoit Soucaret - Creative Director, LiveArea EMEA
Christophe Pecoraro - Managing Director, PFS Europe
The ‘convenience’ consumer is evolving to one with a conscience. Shoppers are balancing price, delivery and returns preferences with concerns around sustainability, ethics and trust. LiveArea and PFS explore our latest consumer research and discuss how brands can create exceptional customer experiences across the buying cycle.