LiveArea Research | COVID-19 Business Impacts & Future Planning
LiveArea surveyed UK and US businesses to explore the impact COVID-19 has had on businesses and operations, and understand their concerns and priorities moving forward.
The Increased Importance of Inventory – How Owning Stock Improves Customer Experience
Read Paul Bidder's thoughts on how smart brands manage the customer experience during the flow of seasonal or unexpected trading shifts, to deliver consistent customer experiences during spikes in demand.
We’re Stepping Up Customer Experience, But What About Employee Experience?
Happy and engaged employees create better customer experiences, which lead to more satisfied and loyal customers and, ultimately, brand growth. Benoit Soucaret explores how brands can take the right steps to raise employee experience.
Headless Commerce in 2020: How Headless is Evolving, Entertaining, Everywhere.
LiveArea's Solutions Director James Wilson discusses how headless commerce architecture allows innovative front-end experiences, making customer interactions more relevant, frictionless and memorable.
2019 Holiday Retail Sales Wrap-Up Part Two: Brick-and-Mortar
Elliott Jacobs discusses what brick-and-mortar retailers can learn from 2019’s peak holiday season, such as experiential retail and pop-up distribution tactics, and how to adopt agility in their retail footprints.
2019 Holiday Retail Sales Wrap-Up Part One: Digital
LiveArea’s Elliott Jacobs highlights the key takeaways from the crucial holiday retail season such as mobile commerce, investment in AI, inventory management, and omnichannel operations.
Commerce Calendar 2020 – National Days and Holiday Season Tips for Brands
2020 national days and key eCommerce dates. When’s the next big holiday? What date is Black Friday? Use this eCommerce calendar for 2020 to plan ahead.
The Fast Fashion Supply Chain – A Strategy of Speed
Due to the impact of fast fashion and digital brands, leaders will need to take more risks to stay ahead of the pack and embrace more flexible approaches in many parts of their operations, business models, supply chains, and distribution strategies.
Sustainability Strategies in Business – Decarbonizing Supply Chains
Each business has unique challenges when it comes to reducing its impact on the environment, whilst keeping commercial benefits in mind. LiveArea’s Richard Mathias outlines sustainability strategies for businesses to consider.
Using Design to Build Brand Trust
Consumer trust is built around the feeling that brands have their best interests at heart. Benoit Soucaret, Creative Director, LiveArea EMEA discusses how a positive digital user experience design can help build brand trust.